Legal
Your privacy matters to us. This policy explains what data we collect, why we collect it, and the controls you have over it.
01
We collect information you provide directly (name, email, phone, vehicle details), information generated by using our services (booking history, location data for geo check-in), and device information (IP address, browser type).
02
We use your information to provide and improve the Parkafella platform, process payments and bookings, send booking confirmations and notifications, comply with legal obligations, and prevent fraud.
03
We share your data with parking owners (limited to booking details), payment processors (Razorpay), SMS/email providers (MSG91, Resend), and regulatory authorities when required by law.
We never sell your personal data to third parties.
04
Location access is optional and used only for geo-fence check-in and nearby parking search. We do not store precise location history beyond your active session.
05
We retain your account data while your account is active and for up to 5 years after account deletion for legal and financial compliance purposes.
06
You have the right to access, correct, or delete your personal data. Contact us at privacy@parkafella.com to exercise these rights.
Get in touch
Write to support@parkafella.com.
Parkafella Technologies Pvt. Ltd., Chennai, Tamil Nadu, India.
